COVID-19 Warning Information

As the entire world is responding to the epidemic caused by the COVID-19 virus, we aim with this information to share with you very important information about receiving dental treatments at Freer Dental Aesthetic and Implant Center, for that reason, on the current dates, given the circumstances generated by the Coronavirus pandemic, and as a result of the resolution of the Costa Rican Ministry of Health regarding that of extreme protection for patients in Costa Rica.

With these measures, we aim to ensure the health and well-being of both our patients and our team of professionals, obtaining greater control over contact between people, the exhaustive disinfection of our facilities after each emergency, and the non-crowding of patients in the ward Standby.

We also follow the safety and prevention recommendations established by the Government and the corresponding health entities such as the Ministry of Health, the World Health Organization (WHO), and the General Council of Dentists of Costa Rica.

So in our clinic:

1 – We use protective glasses and a mask to contribute to the barrier effect and avoid contagion in a bilateral sense.
2 – We take extreme measures of disinfection, hygiene, and sterilization of all our equipment and facilities.
3- We disinfect the rooms with MD grade and OZONE disinfectants after the visit of each of our patients.
4- We recommend each of the people who visit us to do it individually, without companions.
5- We ask our patients to inform us if they have any symptoms previously, by telephone, to proceed with the cancellation/delay of the visit, until the origin of the clinical picture is clarified.
6- We ask for the maximum involvement to keep everyone’s health in perfect condition.

Travel safely during the coronavirus outbreak

You can help control coronavirus (COVID-19) and travel safely by:

1 – Avoiding the busiest times and routes
2 – Keeping your distance when you travel (2 meters apart where possible)
3 – Washing or sanitizing your hands regularly

You should not travel if you:

– Are experiencing any coronavirus symptoms or have in the last 7 days
– Are self-isolating as a result of coronavirus symptoms
– Are sharing a household or support bubble with somebody who has experienced coronavirus symptoms in the last 14 days
– Have been advised that you must self isolate by the NHS test and trace service
– If anyone in your household or support bubble, where relevant, has symptoms of coronavirus you should self-isolate.

Before you fly

Before booking a flight, understand the public health requirements of your destination country, restrictions on re-entering the USA and read the following guidance:

Where possible, your airline will inform you of measures to minimize the transmission of coronavirus.

In line with other medical conditions, airlines have the right to refuse travel to anyone they believe is not fit to fly.

Online check-in

Where possible, check-in online to avoid face-to-face contact at the airport.

You are strongly encouraged to check-in baggage to the aircraft hold and minimize any hand baggage. This will speed up boarding and disembarking and minimize the risk of transmission.

Please make sure that any luggage which will be checked in does not contain any lithium batteries (in equipment such as laptops, or stand-alone batteries such as power banks), valuable or essential items (such as cash, credit cards, keys, medicines), or other prohibited items.

Follow safer travel guidance during your journey to the airport.

Arriving at the airport

Enter the airport on your own, unless you are flying with members of your household or support bubble, where relevant. Non-passengers should only enter the airport where needed. For example, accompanying or picking up a passenger requiring assistance, such as a disabled person or an unaccompanied child.

You should wear a face-covering or a mask in the airport, and in Costa Rica, you must wear one.

Treat staff and other passengers with respect.

Follow instructions from airport and airline staff, which may include:

  • where to sit
  • how to queue at check-in, security or when boarding the aircraft
  • instructions on screens, barriers or floor markings
  • requests to move to less busy areas

At check-in

Where possible, avoid touching surfaces at the airport. Wash your hands for at least 20 seconds after using self-service check-in, luggage trollies, and other frequently touched surfaces.

Depending on the airport you fly from and where you are flying, you may need to have your temperature checked before flying.

At the security checkpoint

Follow the advice in the airport to prepare for security checks.

At the departure lounge/ terminal airside area/ arrival areas

Avoid walking around the airport and mixing with people that you do not normally meet.

In shops at the airport, follow social distancing measures and, where possible, pay by contactless card.

Onboard the aircraft

The UK has a wide range of aircraft flying to many different international and domestic destinations. Measures to control coronavirus transmission will depend on:

  • the technical features of your aircraft
  • any specific requirements of your destination
  • the individual risk controls identified by your airline

Your airline will advise you on measures in place for your flight.

In airports, passengers must wear a face-covering onboard aircraft.

You can remove your face covering to:

  • communicate with someone who relies on lip reading
  • avoid harm or injury
  • take medication
  • eat or drink, if reasonably necessary

During the flight, you should:

  • remain seated as much as possible
  • follow instructions and guidance from the crew
  • use contactless payment where possible
  • be aware there is likely to be a reduced food and drink service
  • make the cabin crew aware if you become ill

On arrival in Costa Rica

On arriving in the country, you must comply with border and immigration requirements.

Leave the airport as quickly as possible. Access to the terminal is limited to passengers, crew members, and staff.

Non-passengers should only enter the airport where needed, for example when accompanying or picking up a passenger requiring assistance or unaccompanied children.


You may need to self-isolate on your arrival in the country, whether you need to self-isolate, and for how long, depends on where you have been in the last 14 days.

Read more about the rules to find out if you need to self-isolate, and for how long, you will need to check self-isolation requirements before you travel.

What is Costa Rica Doing to combat the coronavirus spreads?

In case you need more information about our preventive and security measures, and regarding our patient care service, contact us by writing to email

Thank you very much for your understanding and collaboration!

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